Q. My mobile phone dropped into water and I had precious data in it. Can ADRC still recover data from it?
A. For phone with water damage, you should follow the procedure by not allowing the phone to dry up and refrain from powering up. The sooner you send the phone to ADRC, the better the chance of successful recovery before further corrosion takes place due to drying up of water. <top>
Q. I do not need the data but would like the phone to be repaired. Do you provide such repair service ?
A. ADRC only offers services to recover the lost data from damaged phone but not the repairing of phones. <top>
Q. How much time does it take to recover data from the phone ?
A. It depends on the extent of damage and ranges from a few days to few weeks. Certain phone models and failure modes may take longer to work on. Water damage, accompanied with partial pcb corrosion, is particularly tedious to treat and takes a long time to recover. <top>
Q. I read from internet that once the hand phones are dropped into the water, I must quickly dry it with dehydator. If I can not find one, I can put the phone into a bag of rice. Is this true ?
A. You should never let the phone dry up before you send the phone to a data recovery specialist so you should not do any of these. In fact, you should always keep the phone wet with clean water to avoid corrosion and rusting taking place upon drying up of water. <top>